— Returns
Thirty days, no questions.thirty
If a shade doesn’t read true, exchange it within 30 days. We’d rather you find your real match than keep a tube that disappoints.
Free exchanges within Nepal.
Used or unused, gently or not. Email studio@jobeauty.np with your order number and we’ll send a courier to pick it up at no cost.
Refunded to original payment within 7 days.
Cash on delivery orders are refunded via bank transfer or eSewa.
Limited drops are final-sale.
Drops marked ‘limited’ or ‘final’ are not eligible for return — but exchanges for a different shade are honoured within 14 days.